Frequently Asked Questions
Everything you need to know about your Saiko Stationery experience.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 5-7 business days, while expedited options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unused and unopened stationery items in their original packaging. Please contact our support team to initiate a return label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
Are your paper products fountain pen friendly?
Most of our journals and notebooks feature high-quality, bleed-resistant paper specifically tested for fountain pen use. Please check the product descriptions for specific GSM details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless shopping experience.
Can I track my order?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.